* ### How minicabit works ### * [How it works](https://faq.minicabit.com/hc/en-us/articles/115002578043-How-does-minicabit-work) * [Airport Meet & Greet](https://faq.minicabit.com/hc/en-us/articles/23402649012124-Looking-for-a-Smooth-Stress-Free-Airport-Pickup) * [Service Quality](https://faq.minicabit.com/hc/en-us/articles/203577269-What-are-minicabit-s-safety-licensing-and-driver-standards) * [Terms & Conditions](https://faq.minicabit.com/hc/en-us/articles/11390218209436-Where-can-I-find-your-Terms-Conditions) * ### How to make a booking ### * [How to get a quote and book](https://faq.minicabit.com/hc/en-us/articles/203577229-How-do-I-get-a-quote-and-book-a-trip-on-minicabit-com) * [Get a quote using the app](https://faq.minicabit.com/hc/en-us/articles/11128979352860-How-do-I-get-a-quote-using-the-app) * [Book a return trip](https://faq.minicabit.com/hc/en-us/articles/11408132487836-How-do-I-book-a-return-trip) * ### Contacting us ### * [Getting in touch](https://faq.minicabit.com/hc/en-us/articles/12627566301084-How-can-I-contact-minicabit) * ### Managing your account & app ### * [Create an account](https://faq.minicabit.com/hc/en-us/articles/11947660408092-How-do-I-create-an-account-with-minicabit-via-the-web-platform) * [Using the app](https://faq.minicabit.com/hc/en-us/articles/11128064710940-Do-you-have-a-mobile-app) * [Reset password](https://faq.minicabit.com/hc/en-us/articles/115005253086-How-do-I-reset-my-minicabit-account-password) * ### Existing booking queries ### * [Confirmations and updates](https://faq.minicabit.com/hc/en-us/articles/17459805987100-What-information-will-I-receive-after-I-make-a-booking) * [Get a VAT receipt](https://faq.minicabit.com/hc/en-us/articles/203596369-Can-I-get-a-VAT-receipt-or-invoice) * ### minicabit for Business ### * [What is minicabit for Business?](https://faq.minicabit.com/hc/en-us/articles/7314768702740-What-is-minicabit-for-businesss) * [Create a Business Account](https://faq.minicabit.com/hc/en-us/articles/7314833893780-How-do-I-create-a-minicabit-for-business-account) * [Invite colleagues](https://faq.minicabit.com/hc/en-us/articles/7314835745300-How-do-I-invite-colleagues-to-my-minicabit-for-Business-account) * [Team setup](https://faq.minicabit.com/hc/en-us/articles/7314828241172-What-is-a-team-and-how-do-I-add-them) * [Add payment methods](https://faq.minicabit.com/hc/en-us/articles/7314839276308-How-do-I-add-a-payment-method-to-a-minicabit-for-Business-account) * [Book/manage trips](https://faq.minicabit.com/hc/en-us/articles/7314897034772-How-do-I-make-a-booking-with-my-minicabit-for-business-account) * [Download invoices](https://faq.minicabit.com/hc/en-us/articles/7314891510164-Can-I-download-invoices-in-my-minicabit-for-Business-account)

Need help with an urgent booking issue?

Who do I contact?

For any booking related queries, please contact your cab provider immediately - you can find their details (Phone number and email) on your booking confirmation email.

I still need help, can I contact minicabit?

If you still have a problem, then you can contact minicabit by:
- 'Live-chat' on our website
- a message via the form on our website’s ‘Contact Us’ page
- emailing info@minicabit.com

What information do I need to provide?

In all cases, please have the Booking Reference number of your trip with you. We aim to respond to all requests within 24 hours during weekdays and 48 hours on weekends.

Booking Confirmation Email