I've made a booking but not received a confirmation email?

Firstly, we recommend that you take a moment to thoroughly check your spam and junk email folders. These folders are often overlooked, but they can contain important messages that may have been incorrectly filtered by your email provider.

If, after searching both your spam and junk folders, you still cannot find the email we sent, it may be due to your email provider or yourself mistakenly marking our emails as spam. This can happen occasionally, and it’s important to ensure that our communications are not being blocked or redirected.

In such a case, you will need to contact us and provide permission for us to reinstate your email address in our system. This will allow us to resend you the confirmation email that you are missing. 

To reach out to us, please use our 'Contact Us' form, which you can find here. Our team is ready to help you and ensure that you receive the necessary information promptly.