What will my colleagues receive if I add them to my business account?
After you send an invitation to a colleague to join your minicabit business account as a staff member, they will receive an email notification regarding this invitation.
This email will contain instructions for them to register and create their account. In the event that the registration option has expired, you have the ability to resend the invitation at any time, ensuring that your colleague can still join the platform without any hassle.
Register
Upon receiving the email, your colleague will be prompted to initiate the registration process. It is essential for them to carefully follow the instructions outlined in the email to successfully complete their registration.
My colleague cannot complete their registration?
If your colleague encounters difficulties while trying to register, it is typically due to one of the following reasons:
- The password they have chosen may not meet the required criteria or may not match the confirmation they provided.
- They might have mistakenly entered two different numbers in the mobile number field, which can cause issues in the registration process.
Is there anything else I need to do as the admin?
As the administrator, there are additional steps you must take to ensure a smooth onboarding process for your colleagues. Specifically, you need to create a team that includes all the colleagues you have invited to join the business account. While it is possible to group everyone into a single team, it is important to note that you must have at least one team especially if you are going to be providing a payment method for them to use.
For detailed instructions on how to assign a payment card to your team, you can refer to the guidelines provided here.
What happens after they complete the registration?
Once your colleague successfully completes their registration, they will gain the ability to make bookings directly through their access to the business account. They will see any payment cards that have been assigned to the team they belong to, which will be available as payment options during the booking process. Alternatively, they can choose to make payments using their personal card if they prefer that method.