Why can't I complete my booking?

We're sorry to hear that you're experiencing issues.

Please try the following steps to resolve the problem:

For Web Platform Users:

• If you're using the web platform (minicabit.com), please try accessing it with a different browser.

For App Users:

• Ensure you have the latest version of the app. You can check for updates in the App Store or Google Play Store, depending on your mobile device.

If the issue persists, please start a live chat with us. Click on the help icon in the bottom right corner of the screen and select "Payment or Checkout Issue." You’ll be asked for some information about your device, and then we'll connect you to a member of our support team for further assistance.