* ### How minicabit works ### * [How it works](https://faq.minicabit.com/hc/en-us/articles/115002578043-How-does-minicabit-work) * [Airport Meet & Greet](https://faq.minicabit.com/hc/en-us/articles/23402649012124-Looking-for-a-Smooth-Stress-Free-Airport-Pickup) * [Service Quality](https://faq.minicabit.com/hc/en-us/articles/203577269-What-are-minicabit-s-safety-licensing-and-driver-standards) * [Terms & Conditions](https://faq.minicabit.com/hc/en-us/articles/11390218209436-Where-can-I-find-your-Terms-Conditions) * ### How to make a booking ### * [How to get a quote and book](https://faq.minicabit.com/hc/en-us/articles/203577229-How-do-I-get-a-quote-and-book-a-trip-on-minicabit-com) * [Get a quote using the app](https://faq.minicabit.com/hc/en-us/articles/11128979352860-How-do-I-get-a-quote-using-the-app) * [Book a return trip](https://faq.minicabit.com/hc/en-us/articles/11408132487836-How-do-I-book-a-return-trip) * ### Contacting us ### * [Getting in touch](https://faq.minicabit.com/hc/en-us/articles/12627566301084-How-can-I-contact-minicabit) * ### Managing your account & app ### * [Create an account](https://faq.minicabit.com/hc/en-us/articles/11947660408092-How-do-I-create-an-account-with-minicabit-via-the-web-platform) * [Using the app](https://faq.minicabit.com/hc/en-us/articles/11128064710940-Do-you-have-a-mobile-app) * [Reset password](https://faq.minicabit.com/hc/en-us/articles/115005253086-How-do-I-reset-my-minicabit-account-password) * ### Existing booking queries ### * [Confirmations and updates](https://faq.minicabit.com/hc/en-us/articles/17459805987100-What-information-will-I-receive-after-I-make-a-booking) * [Get a VAT receipt](https://faq.minicabit.com/hc/en-us/articles/203596369-Can-I-get-a-VAT-receipt-or-invoice) * ### minicabit for Business ### * [What is minicabit for Business?](https://faq.minicabit.com/hc/en-us/articles/7314768702740-What-is-minicabit-for-businesss) * [Create a Business Account](https://faq.minicabit.com/hc/en-us/articles/7314833893780-How-do-I-create-a-minicabit-for-business-account) * [Invite colleagues](https://faq.minicabit.com/hc/en-us/articles/7314835745300-How-do-I-invite-colleagues-to-my-minicabit-for-Business-account) * [Team setup](https://faq.minicabit.com/hc/en-us/articles/7314828241172-What-is-a-team-and-how-do-I-add-them) * [Add payment methods](https://faq.minicabit.com/hc/en-us/articles/7314839276308-How-do-I-add-a-payment-method-to-a-minicabit-for-Business-account) * [Book/manage trips](https://faq.minicabit.com/hc/en-us/articles/7314897034772-How-do-I-make-a-booking-with-my-minicabit-for-business-account) * [Download invoices](https://faq.minicabit.com/hc/en-us/articles/7314891510164-Can-I-download-invoices-in-my-minicabit-for-Business-account)

Can I take my pet in the car?

How do I add my pet to the quote?

Yes, you can add a pet in the luggage section of our quotes page.
We recommend your pet is carried in a pet carrier.

What do I do once I've made a booking?

Once you have made your booking, we strongly recommend communicating with the private hire operator to confirm whether the driver is willing to accept pets. You'll find their details on the confirmation email we send you.

Why do I have to contact the cab operator?

This is because private hire operators are private businesses, and they have the discretion to set their own policies regarding whether drivers will accept passengers with pets. They may also have policies in place to ensure the cleanliness and safety of their vehicles. Therefore, passengers with pets are expected to take measures to prevent any inconvenience to the driver or other passengers.

The cab operator cannot carry my pet?

If you find that the Operator is unable to take the pet, please contact us as soon as possible either call us on +441234978010 or pop on a live chat with us via the button at the bottom of this screen and let us know. Both options are available 24/7 and we will do our best to find you another Operator who can fulfil the booking.

Travelling with Assistance Dogs

Please add the dog in the quotes page as shown above.
In addition, on the booking page, there is an additional information section where you must add that the dog is an assistance dog. This will also inform the Private Hire Operator once the booking is completed.

We recommend checking with the Operator before you travel to confirm you have an assistance dog in case they have a medical exemption certificate exempting them from taking dogs.
In case of any issues, please contact us either by phone on +441234978010 or go on a live chat with us via the button at the bottom of this screen and let us know. We will then contact the Operator on your behalf or find you an alternative.