Airport Booking information

Below are some useful tips to consider when booking either an airport pickup or an airport drop off.

Going to the Airport (airport drop off)?

• Journey time - We show you the estimated journey time on the initial quote.

• Factor in traffic - Your pickup time should factor in traffic & generally to reach the airport 2-3 hours before take-off.
• Check in times - Please follow your airline's guidance for the time you need for check in.
• Book in advance - When making a booking try and book as far as advance as possible.

Pick up from the Airport (airport pickup)?

• Flight number - Always include your flight number when booking:
  This helps your Cab Operator track any delays.
• Meet & Greet - Expect a ‘Meet & Greet’ service from your Cab Operator:
  Your driver will meet you at the designated meeting point with a sign displaying your name.
• Cab Operator details - Note your Cab Operator’s name and phone number, and keep your phone on upon arrival. These details are in your booking confirmation email.
• Delays - Notify the cab operator if delayed: If your flight is delayed, the driver will arrive 30 minutes after the new landing time, with 15 minutes of free waiting time. Additional waiting may incur a fee.
• Pickup time - For London Airports, set your pickup time after your flight lands, allowing time for customs and luggage collection.

Please note that you should land earlier than expected, the Cab Operator cannot always guarantee that the driver will be able to pick you up sooner.