Refund policy

• All cancellations made before your booking's cancellation time (as detailed in your confirmation email), are entitled to a full refund.

• In the unlikely event of poor performance from your Cab Operator or our service, any partial refunds for pre-paid bookings as a result of a complaint will be refunded to the card you paid with.

• As per our Terms and Conditions, any claims, demands and/or losses (actual and consequential) arising from, or in any way connected to, the service provided by your cab driver or Cab Operator, should be raised with the Cab Operator in question

If you have any further questions, please do not hesitate to get in touch:

• Submit a request through our form