Cancellations will only be processed if you do so via minicabit.com, not by just informing your Cab Operator. You can either cancel using The ‘Contact Us’ page or through ‘My Bookings’ in your account when logged in:
- Visit the 'Contact Us' page
- On the form, select 'Booking Cancellation' as the 'reason to contact us'
- Select the actual reason for cancelling
- Enter the Booking reference of the trip to be cancelled (this can be found on your booking confirmation email or SMS, which is 14 Digits)
- Enter the email address you used for the booking
- Finally, you should add any further message about your cancellation.
- Ensure you are logged in to minicabit.com
- Click on the My Account button in the top right of the screen
- Select the My Bookings tab
- Navigate to find the booking you wish to cancel
- Select the Cancel button on the booking
You will then receive an email from minicabit confirming the cancellation of your booking and will be automatically refunded (if paid by card).
'Cancel Booking' button in 'My Bookings'